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Berkeley Electric warns of phone scam

BEC officials are urging customers to be care of phone scammers.
BEC officials are urging customers to be care of phone scammers.

BERKELEY COUNTY, S.C.–According to Berkeley Electric officials, recently members have been receiving calls from scammers claiming to be with the Cooperative and threatening to disconnect service unless a payment is received.

This has prompted Berkeley Electric to make changes in the way it makes courtesy calls to its members.

The changes are as follows:

♦Courtesy calls will only be made on Monday-Friday from 8 am until 5 pm. No calls will be made on holidays, weekends or after hours.

♦Customer service representatives will no longer take payments from a member during the call. If a member wishes to make a payment immediately they will be transferred to BEC’s automated payment system.  Otherwise the member should call back to the office during normal working hours and make a payment at their convenience.

 

Nikki Gaskins Campbell
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